Help

Select a topic from the list below to jump to the questions/answers for that topic. Click on a question or the plus arrow to its left to reveal the answer. If you cannot find an answer to your question here, please contact us at oaadweb@vassar.edu.

Online Community/Directory Access and Registration

How do I register for the online community/directory?

Roll your mouse over the Login button in the upper right-hand area of this page, click the words "New User? Get an Account," and register in two easy steps:

  1. Enter Vassar ID, current last name and first name, and click the button to find your record;
  2. Fill in all the requested information on the form and click the "Register my account"  button.

What is my Vassar ID number? How do I find or get it?

Vassar Quarterly label showing Vassar ID numberYour Vassar ID is a unique nine-digit number that we use to identify you. The number will start with either A0 or 99. (Each 0 in the number is a zero, not the letter O.) It appears above your name on the address label of your Vassar Quarterly (see image at right). If you do not have an issue of the Vassar Quarterly at hand and need to know your Vassar ID, click here to submit a request form to obtain your Vassar ID.

I can't remember my user name/password. How do I retrieve them?

Every login box for the Online Community has a "Forgot your username/password?" link to recover your user name and/or password. Enter the email address that we have on file for you, provide the answer to your security question, and the information will be sent to you at that email address. Click here to go directly to the form to retrieve your user name and/or password.

How do I change my user name/password and/or security question/answer?

You do not have the ability to change your user name. If circumstances warrant it, we can change a user name. Please email us with the reason you wish to have your user name changed, three choices for a new user name (alpha-numeric characters, hyphens, underscores, and periods allowed, must be at least 6 characters long), AND the information listed in the answer below to the question "What do you need to verify that I'm an alumna/us?"

To change your password or your security question and answer, log into the online community. The Login button will change to a "My Account" button. Roll your mouse over that button and select "My Password" to change your password and/or change your security question and answer.

The email address I registered with is now defunct. How do I retrieve my login information?

Complete the online Login Retrieval Help Form and select the option from the drop-down menu that indicates that you believe your email address is no longer valid.

What do you need to verify that I'm an alumna/us?

We need the following items:

  1. Your current name and name as a student (if different)
  2. Your class year
  3. Your mailing address
  4. Your telephone number
  5. Your email address

If we do not have some of these items in our records or they do not match our records, we may ask for other information for verification purposes.

Alumnae/i Directory and "My Account"

What information is shown in the directory?

By default, your name, address, class year, Vassar major, "blind email" link, graduate degree, and employment information will be shown, if we have that information on record for you. If you have asked us to mark your record as "confidential," then no information about you will be visible to other alumnae/i.

Once you have registered with the Online Community, you can go into your directory profile and hide or show any of your information, as you choose. The "blind email" links allow other alumnae/i to email you without revealing your email address(es) to them.

I can't find my name in the directory when I search for it!

It is possible that our records do not have your current name or have a different spelling of your name. Try entering just your Vassar last name and class year. In addition, the fields you are searching must be set to "show" in your directory listing in order to be displayed in the search results. If hidden, the search results will indicate that there are results that cannot be displayed.

If you still get no results and no indication of hidden results, please contact us at oaadweb@vassar.edu, providing us with the exact search criteria you used.

How do I update my directory profile or change my privacy options?

Login or click the "My Account" button in the upper right-hand area of this page. On the page that appears, click the "My Profile" tab, then choose the "Edit Profile" button in the upper right. Use the tabs to change information in each part of your profile, remembering to click the "Save Changes" button at the bottom of each tab.

The last tab allows you to update your privacy settings to determine what information in your profile is visible to other registered alumnae/i and students.

How do I update my broadcast email preferences?

Login, and then roll your mouse over the "My Account" button in the upper right-hand area of this page to reveal the dropdown menu. Choose Email Preferences and change your preferences as desired. Be sure to save your changes to have them take effect.

How do I search the directory?

Select "Alumnae/i Directory" from the left-hand navigation under the Connect section of the website. Enter your search criteria and click the "Search" button at the bottom of the page.

If someone doesn't have her/his information displayed/visible in the directory, how can I get into contact with her/him?

You can call or email us, and if we have a mailing and/or email address for the person, we will give you that information once we verify your status as an alumna/us. (See Online Community Access questions and answers above for information we need to verify your alumna/us status.)

I found someone you list as lost in the directory. How can I get that updated?

Please advise the person who is listed as lost that she/he needs to provide us with her/his new contact information via telephone, mail, or email.

I'm listed as lost in the directory, but I'm not lost! How do you find me?

Contact us via telephone, mail, or email with your current contact information and we will update your records. You may also register for the Online Community and update your information yourself in the alumnae/i directory.

What are "My Contacts"?

My Contacts is a place where you can keep a list of your frequently contacted friends, add notes about them, and easily connect to their profiles without having to conduct a search. You can add up to 100 contacts to your My Contacts list.

Email Forwarding (@alum.vassar.edu email address)

How do I register for an alumna/us email address?

You must first be registered with the Online Community. (See Online Community Access questions and answers above for information on how to register.) Once you are registered, go to the Email Forwarding page (the link appears under Just for Alums in the bottom of this website). Follow the instructions to create your email address and set your destination (forwarding) email address.

Why can't I log into my alumna/us email address?

Your alumna/us email address (ending in @alum.vassar.edu) does not have an email account associated with it. Rather, it is a forwarding email address, and any emails sent to the address are forwarded to the destination email account you specified when setting up the email address. You should log into that forwarding/destination email account to see your alumna/us email messages.

Is there a file size limit on emails sent to my alumna/us email address?

Yes, there is a file size limit of 10MB for emails with attachments sent to an alumna/us email address.

Can I send emails from my alumna/us email address?

Many email programs and internet providers allow you to set up your destination email account to send emails that appear to come from your @alum.vassar.edu email address. Consult your program's help documentation or contact your Internet service provider for assistance.

How do I change the email address my alumna/us email address forwards to?

Go to the Email Forwarding page (the link appears under Just for Alums in the bottom of this website), enter a new forwarding/destination email address in the box, and click the "Update Forwarding Info" button. Please note that there may be a short delay for any changes made to your permanent email address to take effect.

My forwarding address is a Gmail account, and I'm not getting my @alum.vassar.edu emails.

Log into your Gmail account and add your @alum.vassar.edu email address to your Contacts list. Do not attempt to "test" receipt of an @alum.vassar.edu email by sending to that address from your Gmail account, if Gmail is your forwarding/destination address, as Gmail will treat the message as spam and not deliver it.

Career Networking

How do I upload/replace/remove my résumé?

Login or click the "My Account" button in the upper right-hand area of this page. On the page that appears, click the "My Profile" tab, then choose the "Edit Profile" button in the upper right. Select the Professional tab and click the link there to upload, replace, or remove your résumé.

Who can see my uploaded résumé?

Only other Vassar alumnae/i can see your posted résumé on your public profile.

How do I post a job/internship opportunity?

Please contact Vassar's Career Development Office regarding posting a job/internship opportunity for students or recent graduates.

eNotes and Classifieds

What are eNotes and Classifieds?

eNotes and Classifieds can be used to post private announcements (updates similar to printed class notes, for alumnae/i and students only), public announcements (book signings, gallery openings, new business ventures, etc., which are also listed in the public section of the website under Alumnae/i News), and classifieds (things to sell/buy, housing needed/wanted, services available or being sought, etc., for alumnae/i and students only). They allow users to upload a photo with each eNote.

How do I submit an eNote?

Login to the online community or, if already logged in, click on "My Account." Click on the "Submit/Edit an eNote" button in the right-hand corner of the Community Activity page of your account. Select a category, enter your text, upload a photo if desired, and be sure to click the "Submit This Note" button at the bottom of the page to submit your eNote.

Do eNotes also get submitted to Vassar, the Alumnae/i Quarterly?

Not automatically. We advise all class correspondents to check for any eNotes posted online by their classmates if they are in need of news for the printed Class Notes. But if you specifically wish something to appear in Vassar, the Alumnae/i Quarterly, please submit it directly to your class correspondent, or send your news to classnotes@vassar.edu (include your full name and class year).

How long will my eNote stay online?

Your eNote will stay online indefinitely, unless you choose to remove it. To delete (or edit) an eNote you submitted, login to the online community or, if already logged in, click on "My Account." Click on the "Submit/Edit an eNote" button in the right-hand corner. Scroll to the bottom of the page and you will see a list of eNotes that you have submitted. Click on the appropriate note and follow the instructions to edit or delete it.

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